FAQ

WHAT ARE THE RULES?

  1. You will be under video and audio surveillance at all times.
  2. You enter the attraction at your own risk.
  3. We reserve the right to deny entry, or eject, anyone, with no refund. On-site security will be present, including police.
  4. We do not allow smoking (including vaping), alcohol, drugs, public intoxication, vulgar, aggressive or out of control behavior, lighters, laser pointers, flashlights, cameras or video recording devices. Any of the aforementioned items may be confiscated without return.
  5. Please leave all metal objects in your vehicle. Jewelry and body modifications are not included in this rule, but we reserve the right to deny entry if something puts other patrons at risk.
  6. Weapons of any kind - yes, including your certified and bonded black belt ninjitsu fists - are not permitted on the premises!
  7. Proper shoes are not just a good idea - they're necessary. No sandals, flip-flops or high heels.
  8. Please wear appropriate clothing - there is a possibility that you could come into contact with dust, dirt, grime and other unmentionables. And people WILL be staring!
  9. If you are asthmatic or have epilepsy, please note that fog machines and strobe lights may be employed during your visit.
  10. Do NOT touch the actors! Violators will be prosecuted to the highest level of the law. On-site security, including Des Moines Police and/or Polk County Sheriff deputies will be notified immediately.
  • ARE THERE AGE RESTRICTIONS?

We suggest that our guests be a minimum of 13 years or older to travel unaccompanied through the attraction. Some of the scenes are graphic, and some of the actors, devices, costumes, props and techniques we employ may seem threatening, disturbing, cruel, and most definitely terrifying . There is no re-entry and no refunds. We understand that you know your child better than anyone else - but let's just say that once little Johnny is suddenly being subjected to things that make most adults claw their way up a wall in terror, he may never be the same...he may one day end up employed by sick people like us!

  • ARE THERE ANY CLOTHING RESTRICTIONS?

We suggest you dress appropriately for the weather - the end of October can get mighty frosty! Rubber soled shoes are highly recommended, but we do not allow flip-flops, sandals or high heels. Or diving flippers. You should also consider wearing clothing that allows you to move and crouch freely. While we don't mind you wearing your favorite costume, MASKS ARE NOT PERMITTED.

  • Is your Location actually haunted?

Unfortunately, we're not sure. It seems every time we have a crew of paranormal investigators out to verify our haunted status, they go missing. Strangely, each group always leaves behind a VHS cassette tape labeled "Skinning and dissecting humans, Continued." Too bad we got rid of the VHS player years ago! Hey...do you hear that? Sounds like someone screaming... Probably just the wind!

  • Where is the Slaughterhouse located?

The Slaughterhouse is located in the former Iowa Paint Manufacturing Company just across from the iconic Colonial Bread building on 2nd Ave. In fact, just like its neighbor, the Iowa Paint building also once sported a large neon sign on its roof. During the historic flooding of 1993, the Iowa Paint factory was no longer able to safely produce paint. But when decayed bodies started floating up from the basement, federal officials were forced to investigate, and had to close the factory for good.

  • Does Anyone touch you?

This is a common question at many haunted attractions. The actors at The Slaughterhouse DO NOT touch patrons. However, we must stress that patrons should NOT touch the actors!

  • Where can I park?

Parking is limited to city streets and neighboring lots. Please follow any posted signage.

  • What is Dr. Mangle's Genetic Oddities?

Dr. Mangle's is a static display museum separate from The Slaughterhouse. It features real oddities from farms across the world; things so hideously mutated and malformed that the farmers were glad to get rid of them. Even local scientists and animal husbandry experts have been unable to explain what force of nature has created such depraved creatures! Please note, the exhibit is not for the weak of stomach, the faint of heart or the easily excitable! If you are pregnant or nursing, you should consult your physician before entering. And whatever you do, DO NOT bring impressionable children whose minds may be defiled by such wicked things as these!

  • What is the best time to arrive?

The line can often stretch around the building an hour and a half before the attraction opens. Entrance is based on a first come, first serve basis (except for VIP and Pick of the Litter! passes), so check our operation hours and please leave yourself enough time to arrive before closing. Unfortunately, city codes are strict, so we do retain the right to close the box office as necessary.

  • Are there strobe lights/fog machines?

Yes. We have strobe lights in addition to other special light effects. Fog machines and scented fogs may also be employed during your trip. Please bring any medication, inhalers, or medical gear as necessary. 

  • What if I'm too scared to keep going?

No problem! In fact, it happen more often than you think! Just ask an actor, and you will be discreetly escorted from the attraction. However, please remember, there is no re-entry, and no refunds.

  • How many people in my group can go through at once?

In order for us to immerse you, and other patrons, in the most horrifying experience, we ask that groups be limited to four (4) at one time. We understand that some circumstances are necessarily different, so please speak to our infamous "Loader" prior to entry. However, please keep in mind, due to the nature of the attraction, there are some physical limitations to the size of the group. All special requests will be handled as diplomatically as possible.

  • What happens if it rains?

The Slaughterhouse is an indoor attraction, and it includes a covered "holding pen" for all of our little piggies. However, if the line stretches outdoors, we suggest you consider bringing along clothing appropriate for the weather.

  • Will there be Concessions?

We have made arrangements with third-party vendors to provide concessions at the attraction. Please note, food and drink are not permitted in the attraction.

  • Will there be restrooms?

Portable restrooms will be on-site, and we suggest you use these BEFORE you get into line, or enter the haunted attraction. There's nothing more embarrassing than having someone scare the jellybeans out of you in front of your friends.

  • HOw do I become an actor at The Slaughterhouse?

Regular auditions are held yearly, typically a few months before the season starts. Please follow us on Facebook, or join our email crew for notifications and audition times.

  • WARNING AND NOTICE OF RESTRICTED LICENSE

Your ticket is a revocable license. The Slaughterhouse may refuse admission to, or eject, any ticket holder at their discretion without refund if the holder fails to comply with the following terms, or is deemed to be disorderly. Ticket holder assumes all risks incident to the attractions or related events to which this ticket admits holder, including the risk of lost, stolen, or damaged property. Ticket holder will not transmit or act in transmitting any picture, reproduction, or other depictions in any media, now or hereafter existing, of all or any part of the attractions, or related events to which this ticket admits the holder. Breach of the foregoing may result in legal action against the holder. The ticket holder grants to The Slaughterhouse the irrevocable permission to use his or her voice, image, or likeness as part of any live or recorded video display, broadcast, or other transmissions, reproduction, or other depiction in any media now or hereafter, of all or any part of the attractions or related events to which this ticket admits the holder.

ALL SALES ARE FINAL. THERE ARE NO REFUNDS.
Ticket cannot be replaced if lost, destroyed, or stolen. Lost, stolen, or counterfeit tickets, or those offered for resale, will not be honored. By purchasing this ticket you give The Slaughterhouse the right to use your image captured during the event in printed materials and for promotional use.

PATRON RESPONSIBILITY

THERE ARE INHERENT RISKS IN THE PARTICIPATION IN OR ON ANY AMUSEMENT RIDE, DEVICE OR ATTRACTION. PATRONS OF AN AMUSEMENT RIDE, DEVICE OR ATTRACTION, BY PARTICIPATION ACCEPT THE RISKS INHERENT IN SUCH PARTICIPATION OF WHICH THE ORDINARY PRUDENT PERSON IS OR SHOULD BE AWARE. PATRONS HAVE A DUTY TO EXERCISE GOOD JUDGEMENT AND ACT IN A RESPONSIBLE MANNER WHILE USING THE AMUSEMENT RIDE, DEVICE OR ATTRACTION AND TO OBEY ALL ORAL OR WRITTEN WARNINGS, OR BOTH, PRIOR TO OR DURING PARTICIPATION, OR BOTH.

PATRONS HAVE A DUTY TO NOT PARTICIPATE IN OR ON AN AMUSEMENT RIDE, DEVICE OR ATTRACTION WHEN UNDER THE INFLUENCE OF DRUGS OR ALCOHOL.

PATRONS HAVE A DUTY TO PROPERLY USE ALL RIDE OR DEVICE SAFETY EQUIPMENT PROVIDED.

LOST TICKETS WILL NOT BE REPLACED!